 Who’s to blame for the mayhem that social media creates in the virtual and real worlds?
The world’s richest man and X owner Elon Musk? Harvard drop-out, Facebook CEO Mark Zuckerberg? Or is it the Chinese behemoths WeChat, WeBo and TikTok? None of them. It’s us - ordinary folk like you and me who became infatuated with our smartphones. We got sucked into the vanity game of pursuing connections, likes and influence. We paid the price, giving away our personal deets and opening our lives for leveraging by the tech titans. We sold control, just as businesses, community groups and public authorities sold control by becoming dependent on those channels too.
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 Facebook CEO Mark Zuckerberg: algorithm changes say "like me". Picture: pestoverde Have you noticed the world spinning a tad slower since the Facebook algorithm changes? My feed has more personally relevant posts now and less noise from those outside my inner circle. That was the intention when Facebook CEO Mark Zuckerberg announced that users’ posts and engagement would gain greater prominence at the expense of “public posts from businesses, brands and media”. Facebook wants to favour content that prompts conversation and users’ active participation rather than stuff that just gets liked for the heck of it, including previously popular video. Sounds like less cats and more discussion touchpoints. Already, time on Facebook has dropped marginally - and Zuck seems fine about that. At times, my news feed resembled more an eclectic mish-mash of news and product information than a space for personal interactions with buddies. But these changes have challenged the approach of many content marketers who had crafted strategies for clients around social media, especially Facebook, as well as media players who embraced distributing news via the platform. To be fair, though, users will be asked to indicate media they trust, which may improve the ranking of those outlets.  The good news: Donald Trump has given publishers, including The New York Times, a renewed sense of purpose. If you are in media and feeling light-headed, take a deep breath - you have been working in the most disrupted of industries. You deserve a beer or something harder. Now sit down. Because I have encouraging news for you - as well as same trends to consider from my recent sabbatical in New York. What you do not want to hear is that the pace of change will continue as it has been. It won’t. It will multiply - that’s according to everyone at the forefront of change. The good news for media is that clear paths have emerged. The fog of uncertainty has lifted around paywalls, on how best to fund journalism and on where Facebook and Google fit into the media equation - well, sort of. Media folk also have a lot to thank Donald J Trump for - because he has re-stoked the fires of quality journalism. In short, for the first time in years, the media has reason to feel optimistic. I spent two weeks in New York visiting established and new media players, as well as attending the International News Media Association (INMA) world congress. During an INMA-run study tour I visited iconic media, including The New York Times (NYT), Dow Jones, Bloomberg and Google. I visited start-ups Playbuzz and established digital companies such as Chartbeat and Nativo. Some of the deepest insights came from talking with media executives. I spent time with delegates from the US, Germany, China, India, Latin America, South Africa, Finland, Norway, Sweden. Gee, even Australians and Kiwis. What were the themes? I shared a bunch in a blog aimed at communications teams and those wanting to craft their own DIY Newsroom™. Here I zone on what is of relevance to the news industry and those keen for solutions. So let’s roll. |
AuthorStuart Howie is a Canberra-based media and communications strategist. He has worked with private and public organisations in Australia and New Zealand, helping them to discover, shape and tell their stories. He is the author of The DIY Newsroom, which won the social media/technology category at the Australian Business Book Awards. 
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